Blog

Real notes from running pool service businesses.

Payments, route economics, hiring techs, chemistry callbacks, and the numbers we wish someone had told us earlier. Written by the people building Pooly, for operators running 1 to 50 routes.

Featured

Guides
14 min read·

Pool route valuation: a complete guide to pricing your business

Pool route valuation guide. The 8-12x MRR multiple, what moves the number up or down, how to document for sale, and what brokers actually pay in 2026.

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Payments

Payments and cash flow

Operations

Operations and migration

Operations
6 min·

Auto pay for pool service customers: how to enroll 70% of your route

A practical guide to auto pay for pool service businesses. The script, the timing, the objections, and the math on what high enrollment does...

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Operations
9 min·

Switching pool service software: a 30 day migration plan that does not break your route

A 30 day plan for switching pool service software without losing customer data, billing continuity, or sleep. The week by week timeline oper...

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Operations
11 min·

How to hire your first pool service technician (and not regret it)

A practical hiring guide for pool service technicians. When to hire, what to pay, where to find techs, how to screen, and the 90 day plan th...

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Operations
12 min·

Reducing pool service customer churn: a 12 month operator playbook

Pool service customer retention guide. How to measure churn, why customers leave, the 90 day onboarding plan, auto pay as a churn shield, an...

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Operations
11 min·

Pool service marketing in 2026: the playbook that actually works

A pool service operator marketing playbook. The 5 channels that actually fill a route in 2026, what each costs, what to avoid, and a 30 day ...

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Operations
10 min·

Pool service business insurance: what you actually need (2026)

A practical guide to pool service business insurance in 2026. The 4 policies every operator needs, what each one costs, and the mistakes tha...

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Operations
9 min·

Pool service truck setup: what to carry on every visit

A pool service truck setup guide. Pickup vs van vs trailer, the tool list, chemical storage, testing kits, and the layout that saves 20 minu...

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Operations
12 min·

Pool chemistry essentials: the 6 numbers every tech should know cold

The 6 pool chemistry essentials every tech should know: free chlorine, pH, total alkalinity, calcium hardness, CYA, and TDS. Target ranges a...

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Operations
10 min·

Pool service customer onboarding: the 90 day playbook

A 90 day pool service customer onboarding playbook. The day 1 welcome, day 14 check in, day 45 chemistry summary, and the day 90 call that c...

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Operations
9 min·

Pool service quotes and estimates: a process that closes

A pool service quote process playbook for 2026. The intake call, on-site walkthrough, branded quote document, and the follow-up sequence tha...

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Operations
8 min·

Pool service Google reviews: a strategy that compounds

A pool service Google reviews strategy for 2026. Why review velocity beats total count, the request that hits a 30% response rate, and how t...

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Operations
9 min·

Why is my pool cloudy? Causes, fixes, and what a service tech actually does

Why pool water turns cloudy, the 5 most common causes, the exact test order a service tech uses to diagnose it, and the fix for each one. Op...

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Industry

Industry data and trends

Guides

Operator guides